iDebit Casino Guide: Payouts, Safety & Myths

iDebit sits in an odd corner of Canadian online gambling. It is not a wallet, not a credit product, and not a prepaid voucher. It is a bank-funded payment rail that lets you move money from a Canadian checking account to a casino balance without handing over card details. That distinction matters more than most players realize.

Ontario's regulated market, run by iGaming Ontario under the Alcohol and Gaming Commission of Ontario (AGCO), now covers dozens of operators. Offshore sites licensed in Curaçao or by the Kahnawake Gaming Commission still accept Canadian players too. The payment method you pick quietly determines which consumer protections apply to you.

This guide walks through how iDebit actually works, what happens when a payout goes sideways, and which of the widely repeated claims about the method are simply false. Expect hard numbers, real operator names, and a myth-versus-reality format that skips the marketing language.

How iDebit Actually Moves Money at a Casino

What is iDebit, exactly?

iDebit is a Canadian payment service operated by Everlink Payment Services, a Toronto-based company that processes Interac transactions for credit unions and banks. You authorize a transfer from your bank account, iDebit confirms it instantly, and the funds reach the merchant. No card numbers, no credit check, no stored balance sitting in an account somewhere.

The service launched in 2013 and is available at every major Canadian bank: RBC, TD, Scotiabank, BMO, CIBC, National Bank, Desjardins, and most credit unions. Roughly 10 million Canadians hold accounts at institutions that support iDebit authentication, which covers the overwhelming majority of the adult population.

Unlike Interac e-Transfer, which emails a request and waits for acceptance, iDebit authenticates through your bank's own login portal. You see the merchant name, the amount, and the confirmation screen before anything moves. That single screen is where several consumer protections begin.

How does a deposit at an iDebit casino work?

The flow takes about 30 seconds after your bank credentials are ready. Select iDebit at the cashier, enter your email, log in through the bank pop-up, confirm the amount, and the casino balance updates. Minimum deposits at Canadian-facing casinos using iDebit typically run between C$10 and C$20.

Transaction fees are borne by the player at most casinos: C$1.50 per deposit is the standard iDebit consumer fee, waived at some merchants. Casinos themselves pay around 1.95% plus C$0.30 per transaction, which is why many operators quietly push players toward Interac instead.

Processing time is effectively instant. The authorization happens on iDebit's servers, the casino receives a success callback, and your balance appears before you close the bank window. Compare that with a wire transfer, where a Friday-evening deposit might not clear until Tuesday.

Can you withdraw with iDebit?

Yes, and this is where the method earns its reputation. Withdrawals to iDebit are processed by the casino's payments team, usually within 24 to 72 hours of approval, then land in your bank account the same business day iDebit releases them. Total realistic timeline: 1 to 3 business days end to end.

Several Canadian-facing operators list iDebit among withdrawal options: Jackpot City Casino, Spin Casino, Royal Vegas Casino, and Ruby Fortune Casino all support it for both directions. Offshore brands like PlayOJO and LeoVegas have historically offered it as a deposit-only method, routing payouts back through Interac or bank wire.

Minimum withdrawals usually match the deposit floor at C$20, though some sites set C$50 for bank-linked methods. Maximums vary wildly: C$4,000 per week is common at mid-tier casinos, while VIP tiers at Golden Nugget Casino and BetMGM Casino can push that to C$10,000 or more.

What does iDebit cost per transaction?

Two fees exist on the player side. Deposits cost C$1.50 unless the merchant absorbs it; withdrawals cost C$1.50 as well, deducted from the payout amount. A C$100 withdrawal therefore arrives as C$98.50. Casinos rarely advertise this, so check the cashier's fine print.

Currency conversion adds another layer. iDebit settles in Canadian dollars. If you play at an offshore casino that accounts in USD or EUR, expect a 2.5% foreign exchange spread from your bank plus whatever conversion margin the casino applies. Over a year of regular play, that compounds into real money.

Some operators waive the deposit fee as a perk. PlayOJO, for example, has run fee-free iDebit deposit promos. Others quietly add a 2.5% "processing" surcharge on their end, which cancels out any savings. Read the cashier page twice.

Myth vs. Reality: What iDebit Protection Actually Covers

Myth: iDebit is just Interac with a different logo

Reality: the two are structurally different products with different dispute mechanics. Interac e-Transfer moves money between accounts you own or to a recipient you explicitly email. iDebit authorizes a merchant payment through a bank-hosted login, creating a record that resembles a debit card purchase more than a peer transfer.

That difference matters at chargeback time. Interac e-Transfers are generally irreversible once accepted, and the Interac dispute process puts the burden on you to prove fraud. With iDebit, the authorization flows through your bank's own authentication layer, which means Visa and Mastercard-style chargeback rights do not apply, but bank-level error resolution under Canadian consumer protection rules does.

In practice: if a casino charges you C$200 and you authorized it, your bank will not claw it back. If the amount was C$200 and you authorized C$20, or if the merchant identity was misrepresented, you have a documented trail to contest.

Myth: Offshore casinos using iDebit are unaccountable

Reality: partially true, and worth separating carefully. An offshore casino licensed in Curaçao has no obligation toontario's iGaming Ontario dispute process. Your recourse runs through iDebit's merchant agreement and your own bank, not through AGCO.

But iDebit itself maintains a complaints process. Everlink requires merchants to publish refund policies, and unresolved disputes can be escalated to Everlink's compliance team. Since iDebit is a Canadian-regulated payment institution under provincial money service business rules, it has a financial incentive to avoid merchant disputes that attract regulatory attention.

The practical protection: a Curaçao-licensed casino that repeatedly generates iDebit chargeback disputes risks losing its payment processing entirely. Payment rails are the chokepoint. BitStarz Casino, Stake Casino, and BC.Game Casino all process iDebit-adjacent traffic and have strong incentives to resolve complaints before they reach Everlink.

Myth: You can't get your money back from a casino dispute

Reality: three paths exist, in ascending order of effort. The first is the casino's internal support queue, which resolves most legitimate complaints within 7 to 14 days. The second is iDebit's merchant dispute form, filed within 120 days of the transaction, which triggers a formal review.

The third path is your bank. Under the Canadian Code of Conduct for Payment Card Processing, and under provincial consumer protection legislation, banks must investigate unauthorized electronic fund transfers. File within 30 days of the statement date and the burden of proof shifts to the bank for transactions under C$50.

For regulated Ontario operators, a fourth option exists: file with iGaming Ontario's consumer complaints channel. AGCO-licensed sites must respond within defined timeframes, and persistent non-compliance can cost an operator their registration. That is real leverage.

Myth: iDebit deposits are anonymous

Reality: they are the opposite of anonymous. Your bank sees the merchant, iDebit logs your email and IP, and the casino records your name, address, and date of birth during KYC. Three parties hold identifiable records of every transaction. Anonymity belongs to cryptocurrency, not bank rails.

This cuts both ways. Privacy-conscious players who prefer iDebit over crypto do so because the transaction is traceable in a dispute, not because it is hidden. Traceability is the feature. When a C$500 payout goes missing, a documented bank record is exactly what you want.

Casinos also use this data for responsible gambling monitoring. Deposit frequency, average transaction size, and time-of-day patterns feed into algorithms that flag at-risk accounts. Bet99 Casino and ToonieBet Casino, both Ontario-licensed, run these checks as a condition of their operating registration.

Myth: regulated Ontario casinos pay faster than offshore ones

Reality: regulation guarantees a process, not a speed. AGCO-licensed operators must publish payout timelines and honor them, but the published timelines are not aggressive. OLG Casino, Ontario's own Crown corporation, lists up to 5 business days for bank withdrawals. DraftKings Casino and FanDuel Casino average 1 to 3 days.

Offshore operators competing for the same players often move faster because speed is their marketing edge. BitStarz Casino advertises average payout times under 10 minutes for crypto, and Roobet Casino runs similar instant-withdrawal pipelines. For iDebit specifically, the gap narrows because both regulated and offshore sites use the same transfer rail.

The trade-off is dispute resolution quality, not speed. If a payout stalls at an offshore site, you are negotiating with a support team in a jurisdiction you cannot easily reach. At an Ontario site, you have AGCO behind you. Choose based on what happens when things go wrong.

Top Canadian Casinos Accepting iDebit in 2026

Which regulated brands support iDebit for withdrawals?

Four names dominate the regulated list. Jackpot City Casino has supported iDebit since 2018 and processes withdrawals within 24 hours of approval, with a C$20 minimum and C$4,000 weekly cap at standard tier. Game library runs past 500 titles from Microgaming, Pragmatic Play, and Evolution.

Spin Casino mirrors those terms almost exactly, which makes sense since both operate under Baytree Interactive's Alderney license and share a payments stack. Withdrawal approval averages 12 to 24 hours, and the site publishes a transparent payout table on its banking page.

Royal Vegas Casino and Ruby Fortune Casino round out the group with identical iDebit support. Minimum deposits sit at C$10, withdrawals at C$20, and the pending period never exceeds 48 hours for verified accounts. KYC verification takes 24 to 72 hours on first payout.

What about offshore sites that take iDebit?

The offshore list is longer and less predictable. LeoVegas Casino accepts iDebit for deposits and routes withdrawals through Interac e-Transfer, which effectively doubles your payout timeline. PlayOJO Casino has offered iDebit in both directions with no wagering requirements on bonuses, a genuine differentiator.

BitStarz Casino and Stake Casino treat iDebit as a fiat on-ramp for players who want to convert CAD into crypto balances. You deposit via iDebit, the casino converts to BTC or ETH, and withdrawals go back out through crypto or bank wire. Adds a conversion spread of roughly 1% to 2%.

Mid-tier brands worth noting: QuickWin Casino, CrownPlay Casino, Greenluck Casino, and Winz Casino all list iDebit in their Canadian cashier. Payout speeds at these sites range from 12 hours to 5 days depending on verification status and withdrawal amount.

How do welcome bonuses interact with iDebit deposits?

Most casinos do not exclude iDebit from bonus eligibility, unlike some e-wallet methods. A standard first-deposit match at Canadian-facing sites runs 100% up to C$500 to C$1,600, with wagering requirements between 30x and 70x the bonus amount. The C$1.50 iDebit fee does not count toward the qualifying deposit.

Watch for minimum deposit thresholds tied to the bonus. If the offer requires C$20 and you deposit C$15 through iDebit, you get the balance but lose the match. Jackpot City Casino sets its welcome package at C$1,600 across four deposits, each requiring at least C$10.

Wagering is where players get caught. A C$500 bonus at 50x requires C$25,000 in total bets before withdrawal. At an average slot RTP of 96%, expected loss on that volume is roughly C$1,000. The bonus math rarely favors the player unless the wagering requirement is under 35x.

Which game providers matter at iDebit casinos?

Provider quality tracks with licensing tier. Ontario-regulated sites carry full Microgaming, NetEnt, Pragmatic Play, and Evolution catalogs, which means certified RNGs audited by eCOGRA or iTech Labs. Those audits are a condition of the AGCO operating registration, not a voluntary badge.

Offshore sites vary. BitStarz Casino and Stake Casino carry the same tier-one providers plus Hacksaw Gaming and Nolimit City, titles unavailable in Ontario due to feature-buy restrictions. If you want Bonus Buy slots, offshore is currently your only option for Canadian players.

Live dealer tables deserve separate mention. Evolution's Canadian studios stream from Toronto and Vancouver, and every AGCO-licensed operator must source live games from certified suppliers. Expect 40 to 80 live tables at a mid-sized Ontario casino, covering blackjack, roulette, baccarat, and game shows like Crazy Time.

What happens if your iDebit deposit fails?

Failed deposits have four common causes: insufficient funds, bank-side gambling blocks, daily transfer limits, or a session timeout during authentication. The first two account for roughly 80% of failures reported by Canadian casinos. Insufficient funds is self-explanatory; bank blocks are not.

Several Canadian banks let customers disable gambling transactions through online banking settings. RBC and TD both offer merchant-category blocks that will decline any iDebit authorization to a coded gambling merchant. If you enabled that block, no amount of retrying will help until you disable it.

Daily limits on bank transfers typically run C$2,500 to C$10,000 depending on institution and account type. Session timeouts happen if you take more than about 5 minutes on the bank authentication screen. Retry generates a new session; the original authorization expires automatically.

Chargebacks, Disputes, and Getting Paid

When can you actually charge back an iDebit transaction?

Only three scenarios qualify: unauthorized transaction, merchant error (wrong amount charged), or goods/services not delivered as described. A losing bet does not qualify. A bonus you misunderstood does not qualify. Frustration with payout speed does not qualify unless the casino violated its own published timeline.

The unauthorized transaction path is the strongest. If someone accessed your bank credentials and pushed an iDebit payment, your bank must investigate under Canadian consumer protection rules. File within 30 days of statement date, provide your police report number if fraud is involved, and the bank has 10 business days to respond.

Merchant error claims need documentation. Screenshot the authorization screen showing the amount you approved, keep the confirmation email from iDebit, and compare it against the casino's transaction record. Discrepancies over C$20 are taken seriously; discrepancies under C$5 are usually written off as noise.

How do you file a dispute with iDebit?

Start at iDebit's website, where the transaction lookup accepts your email and bank-issued reference number. Select the transaction, choose "Dispute this payment," and fill in the reason. The form accepts attachments, which is where screenshots and casino correspondence go.

Response time from iDebit's compliance team runs 5 to 10 business days for acknowledgment, then up to 30 days for resolution. Complex cases involving offshore merchants can stretch to 60 days. iDebit will contact the merchant directly and request evidence on your behalf.

If iDebit's outcome is unsatisfactory, escalate to your bank's ombudsman. Every federally regulated bank in Canada has one, and their decisions carry weight. The Office for the Superintendent of Financial Institutions (OSFI) oversees the banks themselves but does not adjudicate individual complaints.

What does AGCO actually enforce for Ontario players?

AGCO's Registrar issues and revokes operating registrations. As of 2025, roughly 45 operators hold active iGaming Ontario registrations, each required to maintain player funds in segregated trust accounts separate from operating capital. That segregation is the payout guarantee most players never hear about.

Segregated trust accounts mean that if an operator becomes insolvent, player balances are not part of the bankruptcy estate. They are returned. This is materially different from offshore casinos, where player balances sit in the operator's general account and compete with creditors during liquidation.

AGCO also enforces responsible gambling mandates: self-exclusion integration through Ontario's registry, mandatory deposit limit tools, and reality-check pop-ups at defined intervals. Non-compliance triggers financial penalties that reached C$80,000+ in documented enforcement actions during 2024.

Can a casino refuse your withdrawal entirely?

Yes, and the reasons are narrower than players assume. Legitimate refusal grounds: incomplete KYC verification, suspicion of money laundering under FINTRAC rules, bonus terms violation, or use of a payment method not registered in your name. Each requires the casino to document the reason.

Illegitimate grounds: changing terms after your deposit, refusing to pay a documented win because it exceeds a limit that was not disclosed at deposit time, or simply stalling. Offshore casinos do all three with some regularity, which is why iDebit's dispute trail matters more at those sites.

FINTRAC rules require casinos to report transactions over C$10,000 and any suspicious activity regardless of amount. A C$15,000 withdrawal will trigger a source-of-funds request. Have documentation ready: bank statements, tax returns, sale agreements. Delays here average 5 to 15 business days.

What is the realistic timeline for a disputed payout?

Documented cases from Canadian player forums cluster around three outcomes. Simple delays, where the casino was just slow, resolve in 7 to 21 days once escalated. Documentation requests add 5 to 10 days. Genuine disputes where the casino contests your claim average 30 to 60 days total.

Ontario-regulated casinos resolve faster because AGCO oversight creates a hard deadline pressure. Offshore casinos resolve slower but rarely refuse entirely when presented with a documented iDebit dispute, because losing payment processing hurts more than paying one player.

Keep a paper trail. Emails, screenshots, chat transcripts, timestamps. When a dispute reaches iDebit's compliance team, the party with documentation wins. Verbal promises from live chat agents carry zero weight without a transcript reference number.

*Ranges reflect typical outcomes reported across Canadian gambling forums and payment dispute records; individual results vary by documentation quality and operator responsiveness.

Which casinos have the cleanest payout record?

Payout reputation is measurable through public complaint volumes. OLG Casino, DraftKings Casino, and BetMGM Casino generate the fewest unresolved complaints per thousand players in Ontario, largely because AGCO enforcement keeps them responsive. Golden Nugget Casino and PokerStars Casino track closely behind.

Offshore, BitStarz Casino has built its brand specifically on payout speed and transparency, publishing average processing times quarterly. Stake Casino and Roobet Casino run similar dashboards for crypto, though iDebit-to-bank payouts at these sites still follow normal banking timelines.

Brands with elevated complaint volumes deserve caution: newer Curaçao-licensed sites with minimal track records, and any operator that requires repeated re-verification for successive withdrawals. If a casino asks for the same documents three times, the pattern is the message.

What should you do before your first iDebit withdrawal?

Complete KYC before you request the payout, not after. Upload government ID, proof of address dated within 90 days, and a bank statement showing your name. Verification at most Canadian-facing casinos takes 24 to 72 hours when documents are clear and unobstructed.

Confirm the withdrawal method matches your deposit method. Many casinos require funds to return to the original source, which means iDebit in, iDebit out. If your casino only offers Interac for withdrawals, that is disclosed at deposit time at regulated sites, buried in terms at some offshore ones.

Check the pending period in the casino's published banking policy. Screenshot it. If the casino says 24 hours and takes 5 days, you have documented evidence for a dispute. This single habit resolves more payout complaints than any other.

Is iDebit the Right Method for Your Playing Style?

Who should use iDebit at a casino?

Players who value traceability over speed. If you want a documented record of every deposit and withdrawal that your bank can verify, iDebit delivers it. If you play at regulated Ontario casinos and want the strongest possible dispute trail, iDebit is the cleanest option alongside Visa debit.

Also suits players who do not want credit exposure. iDebit draws from available funds only, which makes budget tracking simpler than a credit card that lets you chase losses. Combined with casino-side deposit limits, it is a structurally conservative payment choice.

Amounts matter too. For deposits under C$500, the C$1.50 fee is negligible. For monthly volume above C$5,000, cumulative fees and FX spreads start to justify looking at Interac e-Transfer, which is free for most Canadian banking packages.

Who should skip iDebit?

Crypto-first players. If you already hold BTC or ETH and play at Stake Casino or BC.Game Casino, adding iDebit introduces conversion spreads and bank visibility you did not ask for. Use the crypto rails you already trust.

High-volume players at offshore sites may also find iDebit's C$1.50-per-transaction fee and daily bank limits restrictive. Wire transfers or crypto handle C$10,000+ movements more efficiently, with fewer authorization prompts and no bank-side gambling category blocks to work around.

Players at banks with strict gambling blocks should verify their settings first. Enabling a merchant-category block at RBC or TD will decline every iDebit gambling authorization, and turning it off requires a trip through online banking settings or a phone call. Plan ahead.

How does iDebit compare to Interac e-Transfer?

Interac wins on cost: free at most banks, no per-transaction fee, no merchant authentication screen. iDebit wins on speed of confirmation and on dispute documentation, since the bank-hosted login creates a record that Interac's email-based flow does not.

Withdrawal speed is comparable. Both settle same-day to next-business-day once the casino releases funds. Interac's advantage is universality: every Canadian casino supports it, while iDebit appears at perhaps 60% to 70% of Canadian-facing sites.

For dispute purposes, iDebit's structure is stronger. The authorization screen showing merchant name, amount, and timestamp is exactly the evidence a bank investigator wants. Interac's email trail is weaker, especially if the transfer was accepted by an automated system on the casino's end.

What is the future of iDebit in Canadian online gambling?

Open banking legislation in Canada, expected to mature through 2026, will let regulated fintechs access bank accounts directly with consumer consent. That could make iDebit's authentication layer redundant, or it could position iDebit as the compliance-ready rail that open banking apps plug into. Both outcomes are plausible.

What is settled: AGCO's regulatory framework is expanding, not contracting. More Ontario registrations means more operators competing on payout speed and dispute resolution quality, which benefits players using any documented payment method. iGaming Ontario reported gross gaming revenue above C$6 billion in 2024, and the market continues to grow.

iDebit's position depends on whether Everlink keeps fees competitive against Interac and emerging open banking rails. For now, it remains the payment method that gives Canadian players the clearest paper trail when something goes wrong. That is a narrow advantage, but a real one.

Does iDebit work for responsible gambling controls?

Better than most methods, because bank-side visibility creates an external record. Your monthly bank statement shows every iDebit gambling transaction with merchant name and timestamp, giving you a spending ledger you did not have to build yourself. Several Ontario operators let you import these records for session analysis.

iDebit itself does not impose deposit limits, but your bank might. Daily transfer caps of C$2,500 to C$10,000 function as a hard ceiling that casino-side limits cannot override. For players building a budget structure, that external cap is useful friction.

Self-exclusion through Ontario's registry blocks registration at all AGCO-licensed casinos regardless of payment method. Offshore casinos cannot see that registry, which is one more reason regulated sites offer stronger consumer protection than their unlicensed counterparts.

What do real players report about iDebit casinos?

Canadian gambling forums show a consistent pattern: iDebit deposits are praised for reliability, withdrawals are praised for speed at regulated sites, and frustration concentrates at offshore casinos where payout delays exceed published timelines. The method itself rarely draws complaints; the operator behind it does.

Common praise points: no card details shared with casinos, instant deposit confirmation, and clean bank statements for tax purposes. Common complaints: the C$1.50 fee that casinos do not disclose upfront, and FX spreads at offshore sites that account in foreign currency.

The consensus among experienced Canadian players is pragmatic. Use iDebit at regulated casinos where the dispute trail matters, use crypto or Interac elsewhere, and always screenshot the cashier page before depositing. That habit costs 10 seconds and has resolved more disputes than any formal complaint process.

Frequently Asked Questions

Is iDebit safe for casino deposits in Canada?

Yes. iDebit is operated by Everlink Payment Services, a Canadian-regulated payment institution, and authenticates through your own bank's login portal. Casino sites never see your banking credentials, only a confirmation that funds were authorized. The C$1.50 consumer fee applies per transaction unless the merchant absorbs it.

Can I withdraw casino winnings to my bank with iDebit?

At most Canadian-facing casinos, yes. Withdrawals are approved by the casino within 24 to 72 hours, then released through iDebit to your bank account the same business day. Expect the funds to appear within 1 to 3 business days total, with a C$1.50 fee deducted from the payout amount.

What happens if a casino refuses my iDebit withdrawal?

First escalate through the casino's internal support with screenshots of their published payout timeline. If unresolved within 14 days, file an iDebit merchant dispute within 120 days of the transaction. For Ontario-licensed casinos, you can additionally complain to iGaming Ontario, which carries enforcement weight.

Do Canadian banks block iDebit gambling transactions?

Some do, if you enabled merchant-category blocks. RBC and TD both offer settings to decline gambling-coded transactions, and those blocks will reject every iDebit authorization to a casino. Check your online banking settings and disable the block if you intend to deposit. Daily transfer limits of C$2,500 to C$10,000 also apply.

Is iDebit better than Interac for casino payments?

For deposits, Interac is cheaper (usually free) and universally accepted. iDebit offers a stronger dispute trail because the bank-hosted authorization screen documents merchant, amount, and timestamp. For players who prioritize chargeback rights and documented recourse, iDebit is the more defensible choice despite the C$1.50 fee.

Which casinos pay fastest with iDebit?

Regulated Ontario operators like Jackpot City Casino, Spin Casino, and DraftKings Casino approve withdrawals within 24 hours for verified accounts. Offshore brands such as BitStarz Casino advertise faster crypto payouts but iDebit-to-bank transfers still follow standard banking timelines of 1 to 3 business days.

Do iDebit deposits qualify for welcome bonuses?

At nearly every Canadian-facing casino, yes. iDebit is not excluded the way some e-wallets are. Standard first-deposit matches run 100% up to C$500 to C$1,600 with 30x to 70x wagering requirements. The C$1.50 iDebit fee does not count toward the qualifying deposit amount.

How long do iDebit casino disputes take to resolve?

Simple payout delays resolve in 7 to 21 days once escalated. Documentation requests add 5 to 10 days. Genuine disputes where the casino contests your claim average 30 to 60 days total. Filing windows: 30 days from statement date for unauthorized transactions, 120 days for merchant disputes.

iDebit gives Canadian players a documented, bank-authenticated payment trail that holds up under dispute, and regulated Ontario casinos that trail sits behind AGCO enforcement, which means your money has two layers of protection instead of one. Pick the casino first, then confirm iDebit appears in both directions of the cashier before you deposit a dollar.

Responsible gambling is a legal requirement in Canada, not a suggestion. Players must be 19 years or older in Ontario, Alberta, and most provinces (18 in Quebec, Manitoba, and Alberta's off-reserve casinos). If gambling stops being entertainment, help is available: the ConnexOntario helpline at 1-866-531-2600 operates 24/7 with free, confidential support, and Ontario's self-exclusion registry blocks access at every AGCO-licensed casino regardless of which payment method you use.